All laptops come with a 1-year warranty starting from the date the laptop was purchased. All parts of the laptop will be warrantied if they were to fail for any reason within the year. There is one exception though. The battery is not warrantied. When you receive the laptop the battery is guaranteed to hold a charge. The duration cannot be guaranteed though. Also, since batteries naturally degrade over time that is another reason they cannot be warrantied. 


To itiate a warranty repair, email info@laptopmountain.com. In the subject line put warranty claim. Then in the body of the message briefly describe the probelm with the laptop. Also, please include your order number from the original purchase. You will be responed back to in 24-hours or less with further instructions.